Paid TV (Foxtel) totally sucks!!! Not only do they repeat the same old shit over and over, but now they had me totally stressed out because I could not order a main event or any box office movies.
Last month I tried to order a main event on the day the main event was airing. All of the sudden I could not order it because you have to order it three days ahead. I never ever had to order it three days ahead before, but to make a long story short I missed out on the main event.
Missing out on the main event really pissed me off so I decided to order it three days ahead just in case. I did not want to miss out this time. When I rang three days ahead I could not order the main event because their system was down. For three days I kept ringing and trying to order it in the hope they had sorted their shit out, but no… No such luck!
The main event was coming closer and closer until I was ringing to see repeats of the main event (they show it for 24 hours). They kept telling me I couldn’t order. Then, after dozens of phone calls, I finally had someone on the phone who received a memo about it, but he could not remember what was in the memo nor could he find the memo. *Sigh* Hopeless those people!!
Half an hour before the last repeat of the main event started, we rang again. This time they told us we could order if we knew our account number. But… I had no clue where the paper with the account number was, so we were racing through the house to find the paper. After 15 minutes we had it. So we rang back again and got put on hold for another 5 minutes.
But that was not all… Not only did they need our account number, we also had to pull the smart card out of the receiver for the number on the card. Then they needed the number on the bottom of the receiver and so on. The only thing they didn’t ask us was to stand on our head while touching our nose trying to do a somersault.
One minute before the main event we finally were able to order it. With all the hassle we had to go through just to order it they should have just given the main event to us for free!
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April 25th, 2008 at 6:10 am
They know that we are slaves to TV that’s why they treat us the way they do…TV ADDICTS UNITE!
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